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Trademarks:
All trademarks, service marks and trade names used in this site are trademarks
or registered trademarks of our company.
Limitation of Liability:
We shall not be liable for any special or consequential damages that result from
the use of, or the inability to use, the materials on this site or the
performance of the products, even if we have been advised of the possibility of
such damages.
Applicable laws:
In some cases applicable law may not allow the limitation of exclusion of
liability or incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
Typographical Errors:
In the event that one of our products is mistakenly listed at an incorrect
price, we reserve the right to refuse or cancel any orders placed for product
listed at the incorrect price.
Termination:
We may terminate our terms and conditions, or any part of them, without notice
at any time, for any reason. The provisions relating to Copyrights, Trademark,
Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall
survive any termination.
Means of Notice Delivery:
we may deliver notice to you by means of e-mail, a general notice
on the site, or by other reliable method to the address you have provided to us.
Use of Site:
Your use of this site shall be governed in all respects by the laws of the state
of California, U.S.A. All illegal activities will be dealt with in a swift and
quick manner. Our failure to insist upon or enforce strict performance of any
provision of these terms and conditions shall not be construed as a waiver of
any provision or right.
Disclaimer:
We reserve the right to block or remove communications or materials that it
determines to be abusive, deceptive, misleading, in violation of a copyright,
trademark or, other intellectual property right of another defamatory, otherwise
unacceptable to our company in our sole discretion. obscene, fraudulent,
deceptive, offensive.
Indemnification:
By using our site, you agree to indemnify, defend, and hold harmless our
company, its officers, directors, employees, agents, licensors and suppliers
(collectively the "Service Providers") from and against all losses, expenses,
damages and costs, including reasonable attorneys' fees, resulting from any
violation of these terms and conditions or any activity related to your account,
including negligent or wrongful conduct.
Third-Party Links:
In order to provide increased value to our site, we may link to other sites
operated by third parties. However, even if the third party is affiliated with
us, we have no control over these linked sites, all of which have separate
privacy and data collection practices, independent of us.
Terms and Conditions:
All users of this site agree that access to and use of this site are subject to
the following terms and conditions and other applicable law. If you do not agree
to these terms and conditions, please do not use this site. In this website
price, specifications and terms of offers are subject to change without notice.
By placing an order with this website you are accepting this possibility and
will not hold us responsible for typographical and/or photographical errors.
Copyright:
The entire content included in this site, including but not limited to text,
graphics or code is copyrighted as a collective work under the United States and
other copyright laws, and is the property of our company. Any other use,
including but not limited to the reproduction, distribution, display or
transmission of the content of this site is strictly prohibited, unless
authorized by our company.
Return Policy for a Non Defective Product:
Our customers have up to 30 days after receiving their shipment to return an
item. A 25% restocking fee will be applied & shipping charges not refunded. We
may waive the restocking fee or provide a full refund depending on the reason
for return such as a wrong item was shipped or the product was damaged during
transit. All claims must be presented within first 3 working days after you
received your order. You will need Return Authorization number.
RMA Time Limit:
Please call (800) 357-7101 for assistance. Your RMA number is valid for 7
calendar days after it was issued. The customer will pay for shipping costs back
to us, unless otherwise specified by our company. Any product shipped back to us
without an RMA number will be refused.
Criteria to Send Back a Package:
The product must be in its original packing and never installed. Upon inspection
and approval, our representative will then issue a credit for the agreed amount
with no restocking fees!
Return Policy for Damaged or Defective Goods:
You must report damages and defective materials within three (3) days of
receiving the products. We will accept claims for returns, exchange or refund up
to seven calendar days after delivery of the product. Items must be in new,
unchanged and unused condition.
Please Note:
Refunds are contingent upon inspection of item(s) once we receive the
merchandise back. We will assign 25% to 50% restocking fee for items returned
past the deadlines. We have the rights to refuse refund for items returned to us
after seven days or without Return Authorization Number.
Restocking Fee:
If you return an item with a restocking fee, it will be deducted from the
refund.
Items That You Should Not Send Back:
The following items are not returnable, cancelable or Changeable.
1- Built to order items
2- Items that are not in the original box
3- Items without Return Authorization Number
4- Any order with an invoice total or greater than $5,00.
5- Any order with Expedited shipping other than Ground shipping. 6- Items that
are ordered after special quotes.
7- Items ordered in quantities of 6 or more.
8- Any item labeled non- returnable, clearance items
9- Inventory sale items,
10-Special discounts, any item that is not in resalable condition. Any order
with Light bulbs and parts. Any order that has charges for shipping to Alaska,
Hawaii, and International destinations. Items that are modified or used in any
way, items shipped via freight. Items that have been assembled for your order.
Damaged Cartons Arrival:
You must refuse acceptance of the box from the shipping carrier, if your order
arrives with visible carton damage or audible sound due to breakage. Then notify
us within three (3) days so we can file claims in your behalf. If you accept a
box with visible or audible damage, you are responsible to claim damages with
the carrier.
Procedures on How to Ship Back a Package:
You must re-pack products for return in the original box and with original
packaging material. Do not write on the box to maintain its like-new condition.
Improper labeling may result in the denial of return. Use the return label
provided or your own label and write the RGA# exactly as instructed by us.
Need to Insure your Package:
We recommend insuring the package against damage or loss. Returns that are
damaged or lost will not be replaced or refunded by us. If your shipment that is
intended back to us, was damaged, we will inform you. You must file the claim
with your carrier. If no action is taken, we will discard your damaged item
within 30 days.
Return Timing:
You will have 3 days in which to report your intentions to return due to
damages, defect or change of mind. We will issue the Return Authorization number
within two weeks. You have 7 days to return the product from the date that you
receive our approval from the manufacturer or our company. Please be aware, the
Return Authorization Number will expire and no replacements or refunds will be
given if you fail to return your goods after 7 days from receipt of your
authorization or if the merchandise was sent after the authorization
cancellation date.
Warranty Disclaimer:
This site and the materials and products on this site are provided "as is" and
without warranties of any kind, whether express or implied
Refunds:
You will receive your refund Once the returned item has been received in a
timely manner and verified to have all original contents and packaging and
confirmed to be free of damage, the refund credit process will begin.
Refund Methods:
Customers will be refunded via the same method in which the item was purchased.
Do not send back anything without Return Authorization:
Items returned without the proper Return Authorization # are subject to an
automatic 50% restocking fee or complete forfeiture of your refund.
Incorrect Pricing:
By placing an order, you agree that we are not being held liable for price
discrepancies and. We will fix any discrepancy as it comes to our attention.
Small Package Deliveries:
Please contact our customer service center immediately if for UPS or FedEx
deliveries that have concealed damage in transit. Please call
:1-888-611-0032
to report damages. If damages are reported within 3 days to UPS or Fed-Ex, we
can file a claim on your behalf for quick resolve of the matter. You will be
denied refund if you fail to report damages to UPS or FedEx within 5 days of
receipt of the goods.
Large Packages:
You must inspect all large packages before signing their delivery manifest. If
you notice any small or large damage, it is important to note it on bill of
lading or receipt when you sign for the delivery.
Customer Responsibility:
You are responsible if you notice damage and not note it on your bill of lading.
You may refuse delivery If the product itself appears significantly damaged.
Please notify us of refusal as soon as possible.
Order Accuracy
Customers who place orders online are responsible for the accuracy of their
product selection and information entered.
Cancellation Policy:
Please be aware depending on the time of order or size of order or the vendor,
some items may be shipped from a manufacturer or from our warehouse within
minutes of your order. Once an order has already shipped, it cannot be
cancelled. A 25% restocking fee and shipping charges for both ways will be
deducted for canceled items.
Do Not Refuse a None damage item:
Do not refuse the delivery of non-damaged goods as this will result in up to a
50% restocking fee. You may also be charged for roundtrip shipping costs.
Backorder Items:
You can cancel a backorder item after 45 days beyond the promised delivery date.
cancel@lighitngzilla.com
Return And Exchanges:
We want you to be completely happy with your purchase. Your unused item(s) may
be returned for exchanged within 7 days of ship date.
Charge Backs:
Charge backs will delay your refund up to 180 days. The refund credit process
will begin once the returned item has been received in a timely manner and
verified to have all original contents and packaging and confirmed to be free of
damage, the refund credit process will begin.
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