Tell a Friend

To tell a friend about our website.

Click Here

Member

American Lighting
Association

Home Shipping Policy

Shipping Policy

 

Shipping Charges:

 

LIGHTINGZILLA makes every effort to ship all merchandise in the fastest and least expensive method available.

LIGHTINGZILLA offers FREE SHIPPING for orders that are $149.00 or greater. This Free Shipping Offer is applicable only to orders shipping to the 48 continental United States. Actual shipping costs will be incurred for orders shipping to Alaska, Hawaii or Puerto Rico.  Please call 1-888-611-0032 or email info@lightingzilla.com for a shipping quote to these areas.

 

We also ship to Canada. Actual shipping such as broker, duty and tax related costs will be incurred for orders. Please contact us for quotation.

 

Orders ranging from $100.00  to $148.99 will incur a standard processing and handling charge of $8.99.

Orders less than $100 will incur a standard processing, handling and minimum charge fee of $39.99.

Merchandise of different manufacturer/brands cannot be combined for the purposes of the free shipping offer.

 

Expedited shipping is available for an additional cost. You can request a quote on expediting your shipment during checkout. Your order will be placed on hold until we can reach you by phone to confirm options and pricing. Requests for next day delivery must be confirmed by 12:00 p.m. Pacific Time, Monday - Friday (excluding holidays).

  

Shipping Methods:

 

Standard Ground: For smaller items your merchandise will be delivered in estimated 3 to 7 business days from the time it leaves our warehouse until it reaches your door. Our chosen provider is FedEx, but we may use UPS under certain circumstances.

 

Freight Carrier: For Large and bulky merchandises, such as bulky furniture, large mirrors, extra-large chandeliers and floor lamps, voluminous orders may ship via truck freight. In certain situations, additional shipping costs could be incurred. Lightingzilla will contact you to inform you of this before your order is processed as it does not qualify for free shipping. Freight shipments cannot be sent to Hawaii or Alaska. If there is a question if your merchandise falls into this category or you need assistance with special shipping arrangements, please call us at 1-888-611-0032  or email  info@lightingzilla.com

  

Estimated Shipping Times

 

LightingZilla strives to provide its customers with the most accurate information on product availability using the tools and resources made available both in house and by our manufacturers.

 

If an item is in stock, the average delivery time is 2-4 days. Otherwise, all other items may be shipped directly from our manufacturers. Their lead times are all estimated, and are subject to prior sale and availability of product. These shipping dates are NOT guaranteed.

Standard Ground: 1-6 Days
Truck Freight: 2-7 Days

 

Until your order has fully shipped and is complete, you will receive weekly order status update emails.

 

LightingZilla is not responsible for any costs associated with shipment delays. Lightingzilla strongly suggests that any professional services required to install your product(s) not be scheduled until your order has arrived and been inspected.

Customer Responsibility on shipments:

You are responsible if you notice damage and not note it on your bill of lading. You may refuse delivery if the product itself appears significantly damaged. Please notify us of refusal as soon as possible.