Shipping Charges:
LIGHTINGZILLA makes every effort to ship all merchandise in the fastest and
least expensive method available.
LIGHTINGZILLA offers
FREE SHIPPING for orders that are
$149.00 or greater. This
Free Shipping Offer is applicable only to orders shipping to the 48 continental
United States. Actual shipping costs will be incurred for orders shipping to
Alaska, Hawaii or Puerto Rico.
Please call 1-888-611-0032 or email info@lightingzilla.com for a shipping quote
to these areas.
We
also ship to Canada. Actual shipping such as broker, duty and tax related costs
will be incurred for orders. Please contact us for quotation.
Orders
ranging from $100.00 to $148.99 will
incur a standard processing and handling charge of $8.99.
Orders
less than $100 will incur a standard processing, handling and minimum charge fee
of $39.99.
Merchandise of different manufacturer/brands cannot be combined for the purposes
of the free shipping offer.
Expedited shipping is available for an additional cost. You can request a quote
on expediting your shipment during checkout. Your order will be placed on hold
until we can reach you by phone to confirm options and pricing. Requests for
next day delivery must be confirmed by 12:00 p.m. Pacific Time, Monday - Friday
(excluding holidays).
Shipping Methods:
Standard Ground: For smaller items your merchandise will
be delivered in estimated 3 to 7 business days from the time it leaves our
warehouse until it reaches your door. Our chosen provider is FedEx, but we may
use UPS under certain circumstances.
Freight Carrier: For Large and bulky merchandises, such as
bulky furniture, large mirrors, extra-large chandeliers and floor lamps,
voluminous orders may ship via truck freight. In certain situations, additional
shipping costs could be incurred. Lightingzilla will contact you to inform you
of this before your order is processed as it does not qualify for free shipping.
Freight shipments cannot be sent to Hawaii or Alaska. If there is a question if
your merchandise falls into this category or you need assistance with special
shipping arrangements, please call us at 1-888-611-0032
or email
info@lightingzilla.com
Estimated Shipping Times
LightingZilla strives to provide its customers with the most accurate
information on product availability using the tools and resources made available
both in house and by our manufacturers.
If an
item is in stock, the average delivery time is 2-4 days. Otherwise, all other
items may be shipped directly from our manufacturers. Their lead times are all
estimated, and are subject to prior sale and availability of product. These
shipping dates are NOT guaranteed.
·Standard Ground: 1-6 Days
·Truck Freight: 2-7 Days
Until
your order has fully shipped and is complete, you will receive weekly order
status update emails.
LightingZilla is not responsible for any costs associated with shipment delays.
Lightingzilla strongly suggests that any professional services required to
install your product(s) not be scheduled until your order has arrived and been
inspected.
Customer Responsibility on
shipments:
You are responsible if you notice damage
and not note it on your bill of lading. You may refuse delivery if the product
itself appears significantly damaged. Please notify us of refusal as soon as
possible.
|